AI Damage Assessment & Fraud Detection
Customers uploaded damage photos via app. Computer vision identified damage type, severity, parts. ML estimated costs with 91% accuracy. Clear cases got instant settlements. Complex routed to adjusters with pre-assessment. 78% auto claims settled without inspection, 18 to 3.2 day turnaround. Anomaly detection flagged suspicious patterns: duplicates, inconsistent photos, fraud hotspots, unusual histories. Network analysis found fraud rings. Photo forensics detected manipulation. Prevented $2.1M fraudulent payouts.